M-Pesa for Business Mastery cover
Digital Payments

M-Pesa for Business Mastery

Set up Paybill or Till the right way, reconcile every shilling, and stop losing money to weak processes. For shops, salons, schools, and online sellers.

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  • Paybill vs. Till vs. Pochi: which one is right for you
  • Negotiating the right transaction fees (you can)
  • A 5-minute daily reconciliation routine
  • Reading your M-Pesa statement like a sales report
  • Refunds, reversals, and disputed payments
  • Connecting M-Pesa to your accounting workflow

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M-Pesa runs Kenyan business. But most owners use it on default settings — paying transaction fees they don't need to, missing money that quietly slips through reconciliation gaps, and stuck when Safaricom doesn't play nice.

This guide walks you through Paybill vs. Till vs. Pochi, statement reconciliation, refund handling, and how to use M-Pesa data to actually understand your sales. Includes a daily and weekly reconciliation routine and a sample dispute letter that gets answered.